Family Caregivers at Work Education and Support Program
Communicating Effectively
With Healthcare Professionals
How Employers Benefit
from the Family Caregivers at Work Education and Support ProgramThe demands of family caregiving can take a severe financial, emotional and physical toll on employees. Through NCFA programs, you support caregivers in balancing responsibilities at home and at work. This can help them avoid common caregiver problems such as depression and chronic illnesses while also giving them control over both routine tasks and crises associated with caring for loved ones who are ill, disabled, or elderly. This supportive atmosphere may also reward your company financially by contributing to lower absenteeism, turnover and health care costs.
“I’ve learned how to care for myself along with caring for my father, because if I don’t take care of myself and understand what I’m doing, then I can’t care for him.”
Here’s practical help for employees who are caring for aging, disabled or chronically ill family members.
Communicating Effectively with Healthcare Professionals is an extremely low-cost employee benefit, yet it can make a vital difference to the well-being of your staff ... and your organization.
The National Family Caregivers Association created this 60-minute webinar to help family caregivers — and all employees — become better partners with healthcare providers and better advocates for loved ones. Divided into three twenty minute segments for viewing convenience, the webinar addresses an array of situations such as the communications challenges associated with doctors visits and trips to the ER.
Solid listening skills – a key to effective communication
The webinar helps participants develop strong listening and communication skills that help minimize frustration, improve quality of care and reduce the potential for time-wasting errors and life- threatening mishaps.
Purchase now and the webinar will be available on- demand to help employees learn how to:- Report symptoms clearly and effectively
- Speak so doctors will listen
- Listen and understand exactly what providers are saying
- Prepare for doctor visits to get the greatest value from every minute
- Coordinate with nurses, doctors and specialists to collaborate on opportunities to improve care while keeping important information from “falling through the cracks”
- Communicate with the healthcare team during a crisis to expedite care and avoid errors
- Be respectfully assertive in advocating for a loved one
Get Flash to see this player.
As Part of this Webinar Information Program, Every Participant Gets:
- A Downloadable Toolkit. Tips and tools to help you get a doctor’s attention, plan for an office visit or trip to the ER and much more.
- Active Listening Techniques – Scenarios illustrate how active listening can enhance the information exchange between physician, family caregiver and the care recipient.
- Webinar PowerPoint – The complete PowerPoint presentation of this webinar • Frequently Asked Questions – Some common questions posed by the family caregivers themselves.
Early Bird Gift
Purchase the Webinar by June 1, 2010 and receive a free book, NFCA’s Family Caregivers Workshop Guide: Communicating Effectively with Health Care Professionals. This HR department resource expands on the information presented in the webinar and fleshes out the concepts – it is a helpful supporting resource.
Purchase now and — during any two-week period you specify — your employees can access the 60-minute webinar on their computers, on-demand. It is that easy for your employees and for your HR team. And don’t forget your free gift for signing on by June 1, 2010.
Upon completion of the online order, NFCA will email setup instructions to the company contact within 48 hours. Included in the email is a user setup form to capture all email addresses of employees interested in the webinar. Unique user IDs (using the existing employee email addresses) and temporary passwords will be created. 24 hours before the requested webinar start date, an email will be sent to each employee with access instructions. Access to the webinar will be available 24/7 for the 2 week period.
Pricing is based on $500 per company with a limit of 250 participants per company. For orders with more than 250 participants, a custom order with volume discounts can be created. Please contact us for more information - Email/Contact Us
Attention Employers: Enjoy Another Benefit of this Valuable Education Program – Outcomes Based Research During the registration process, the NFCA office will invite your employees to participate in pre and post webinar research. These data will provide insights into the impact of family caregiving on your corporate community. NFCA will share the results of this study with you.
The Team behind Communicating Effectively with Healthcare Professionals The National Family Caregivers Association (NFCA) is the nonprofit organization that provides resources and support for family caregivers. Research shows that this type of education actually changes caregivers’ behaviors and how they interact with health care professionals. It can also produce a culture of change for how they balance their caregiving responsibilities with their work.
Crystal Dea Moore, PhD, is an Associate Professor and Director of the Social Work Program at Skidmore College in Saratoga Springs, NY. She is a Master Trainer of the Communicating Effectively with Healthcare Professionals program and has personally trained more than 150 workshop leaders and taught the curriculum to more than 200 family caregivers. Dr. Moore has published on the topics of family caregiving, health care communication, social work in end-of-life care, end-of-life decision- making, and spirituality issues in palliative care practice.
Caregiving Coordination Service for Employed Family Caregivers As the number of employed family caregivers continues to grow corporate managers like you are witnessing employees juggle caregiving responsibilities. And, your employees with family caregiving responsibilities are overwhelmed by the task of managing the many offers of help they receive from caring friends and colleagues.
Now, there is an immediate way to support your caregiving employees. NFCA’s partner, Lotsa Helping Hands, provides employers with a specialized version of its caregiving coordination service that you can offer to your employees as a compassionate benefit to make their lives easier, reduce their stress, and increase overall productivity. Lotsa Helping Hands provides a private, web-based caregiving coordination service for organizing volunteers who wish to help caregivers with daily tasks that become a challenge during times of medical crisis, caregiver exhaustion, or when caring for an elderly parent. The service includes resources from, and links to, NFCA. Mention NFCA and receive a discount on the first year license.
